Customer: “My computer crashed!” 
Tech Support: “It crashed?” 
Customer: “Yeah, it won’t let me play my game.” 
Tech Support: “All right, hit Control-Alt-Delete to reboot.” 
Customer: “No, it didn’t crash — it crashed.”  Tech Support: “Huh?” 
Customer: “I crashed my game. That’s what I said before. Now it doesn’t work.”
Turned out, the user was playing Lunar Lander and crashed his spaceship.  Tech
Support: “Click on ‘File,’ then ‘New Game.’”  Customer: [pause] “Wow! How’d you
learn how to do that?”

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